Partner Account Manager (Forex)

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 The opportunity to work with a world leading Forex broker! 

Duties and Responsibilities:

·         Assisting with the on-boarding of new partners and clients. Via Live chat, telephone and email.

·         Relationship management with new and existing Partners to build loyalty.

·         Acquisition of new partners

·         Continual Due diligence and monitoring of partners and money managers.

·         Educate clients on the company’s platforms, trading products, account opening/deposit/withdrawal procedures

·         Working with the team to ensure KPI’s are met.

·         Monthly reports for Partner performance.

·         Supporting and assisting with all departments as required.

·         Problem solving with a positive and Can-Do approach.

·         Organizing and managing your work flow.

·         Report directly to the Head of Partners Team.

Requirements

·         Fluent in verbal and written English to a business standard. Additional languages will be considered an advantage.

·         Excellent communication and written skills as well as attention to detail.

·         Confident telephone manner.

·         Proficient in Microsoft office, specifically Excel

·         At least 1 year experience in the Forex industry in a sales/support or similar role.

·         A good understanding of financial markets and preferably foreign exchange.

·         Strong negotiation and pitching skills

·         Great listening skills

·         Ability to work to deadlines

·         Excellent customer service skills.

Compulsory

·         Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.

·         A high level of professionalism and personal integrity.

      The ability to work on a weekly shift pattern (8am to 4pm, 2pm to 10pm) Monday to Friday

BenBenefits:

·         Competitive fixed basic salary

·         Private medical insurance after completing a probationary period of 3 months.