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Limassol
Our client a leading Forex Broker, a well-established international investment firm that has become a true industry leader, with offices in Europe is seeking to recruit an Vietnamese-Speaking Customer Care Officer in Limassol to join their team in Limassol.
Job Responsibilities
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Job Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Vietnamese speakers with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Private pension insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
How to Apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line
Please note that due to the high volume of applications received, only successful candidates will be contacted
