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Limassol
We are currently looking for Client Relationship Managers, fluent in English, Spanish or Portuguese. The successful candidate will be working within a friendly and professional environment of an investment firm, and will be offered a competitive remuneration package.
Job Responsibilities
- Assist with the on-boarding and conversion of leads to active clients.
- Manage relationships with existing clients.
- Developing the country, territory, or region you have been assigned to.
- Reactivate old clients.
- Educate clients on how to use the company’s trading platforms.
- Educate clients on how to trade financial assets.
- Educate clients on what is happening in the financial markets.
- Being proactive in contacting clients by telephone and email to promote the company’s products and services.
- Assisting with incoming queries from clients by telephone and email.
- Entering and maintaining detailed and accurate records of your communication with clients on the company’s systems.
- Hitting personal and regional key performance indicators.
- Organizing and managing your work flow.
- Fluent in verbal and written English to business standard, Spanish or Portuguese will be considered a great advantage
- Excellent communication and written skills as well as attention to detail.
- At least one year experience with forex in a similar role. Binary options experience may also be considered.
- Client focused with excellent customer service.
- The ability to influence and persuade a mutually beneficial outcome for the company and the client.
- A broad understanding of financial markets and trading, preferably with foreign exchange.
- You should be dynamic, self-motivated and competitive, with a strong desire to succeed.
- You should work well independently as well as in a team.
Mandatory:
- Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
- A high level of professionalism and personal integrity.
If you're interested in this role, please send your CV to admin@goldencareers.com.cy
