CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Corner Anexartisias & Kyriakou Matsi,
3302, Limassol, Cyprus
Limassol
On behalf of our client, a rapidly-growing Fintech start-up, we are looking for a Customer Support Officer to join their offices based in Limassol.
RESPONSIBILITIES:
- Maintain and improve open communication with customers
- Provide ongoing high-quality support to our users and partners
- Communicate with users in chats, address their tickets and calls
- Provide consistent technical support for clients and partners
- Take care of KYC verification for clients and partners
- Monitor industry trends and apply them in everyday tasks
- Elicit partner feedback to act as internal advocate for our partners
- Keep open communication between the сompany’s departments to resolve issues
- Report to the Head of the Client Administration Department
PROFILE:
- Native speaker of English
- BA degree or equivalent
- Relevant working experience (preferably in a financial account/client management, business development or analyst role)
- Ability to work a range of shifts
- High level of industry awareness
- Ability to listen to a client and team’s needs and find solutions
- Great project management and time management skills
- Excellent communication skills, both verbal and written
Applicants should submit their CV to nikoletta@careermasters.eu quoting the name of the position in the subject line of the email. Due to high volume of received applications, only successful candidates will be contacted.
All applications will be treated in the strictest confidence.
