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Limassol
Our client is a leading international CySec Licensed Forex Trading Company with offices in a number of locations worldwide. They are looking to hire a Chinese speaking Fraud Administrator for their offices in Limassol who will be responsible for dealing with fraud prevention related to the Company's controls and processes. Additionally, the successful candidate will contribute in efficiently maintaining the Back Office and client document management operation and effectively handling all administrative issues as directed by the Back Office Manager
Responsibilities:
Day to day inspections, actions, reports and follow ups on security and fraud systems including Fraud Score, Daily Credit Card Report, Alerts
Fraud queries from internal customers (closing accounts, refunding, limit reviews etc.)
Daily review of the registrations with high fraud score - crook, follow ups, refund, report etc
Daily review of the credit cards report - refund 3rd party CCs, follow ups
Review daily alerts of duplicate CCs used
Review daily alerts of IP and declared country disparities
Follow up on Fraud related issues
Handle queries from sales, review limits, close accounts, enable trading
Back Office Duties:
To receive and review client documents and file/scan appropriately
To continuously liaise with clients regarding collection of documentation
Issue, review and follow up various financial reports as per standard procedures (daily, weekly, monthly)
To provide back up and holiday cover for other administrators in the Back Office Operation
To assist the Back Office Manager with various projects or duties as and when required
Skills:
Excellent communication skills (verbal and written) in English
Fluent Chinese
Excellent Microsoft Office skills (Word, Excel, Outlook)
Excellent communication and organizational skills and ability to work under pressure
Team player
Demonstrated success in achieving goals
The working hours are 08:00 - 17:00 Monday to Friday
The company is offering a competitive salary based on qualifications, skills and experience including an excellent benefits package including:
After completion of 6 months of service with the company, you will qualify for the following benefits:
Fully paid Medical Insurance for the employee
Medical Insurance for your immediate family
Life Insurance for the employee
Provident Fund
To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383 for more information.
