CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Nicosia
CareerFinders, on behalf of our client, an Online Company specializing in the gaming industry, we are seeking to recruit a Turkish-Speaking Customer Support Operator for their newly established Call Centre in Nicosia.
Key Duties / Responsibilities:
- Maintain contact with clients to ensure high levels of client satisfaction.
- Respond to client enquiries and support issues through calls/emails.
- Inform and assist all clients in relation to the use of all current and future products.
- Capture and maintain information in the company’s systems.
- Maintain clients records keeping all information up-to-date and well documented.
- Resolve incidents at first contact where possible otherwise escalate to relevant support department.
Key Skills/ Experience:
- Fluency in written & spoken English & Turkish, Greek will be considered a signficant advantage.
- Previous experience in a Customer Service will be considered an advantage.
- Ability to stay calm under pressure.
- Excellent customer communication skills.
- Proven experience of PC and software applications.
- Good typing skills.
- Ability to work in a team.
- Excellent problem-solving capabilities.
- Punctual, hardworking and reliable.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title or alternatively visit our website at www.careerfinders.com.cy or call +357 22 002 285 for more information. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
