Warning
CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Position Details
Reference No.
30141
Title
Arabic Speaking Client Relationship Officer Limassol, Cyprus
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
29/10/2015
Contact Details
Company
Progress International
Contact Person
Valentina Charalambous
Address
Larnaca
Larnaca
Larnaca
Phones
+357 96649364
Email
recruitment@progresshq.com
Job Description
Job Responsibilities
Maintaining contact with existing clients to ensure high levels of client satisfaction.
Providing general information regarding company's platforms and services offered.
Assisting customers who wish to open or manage an company's trading account.
Informing all existing and potential clients of any new products and promotions that the Company is offering.
Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity.
Maintaining professional internal and external relationships that meet Company’s core values.
Providing quality and efficient live support to existing and potential clients.
Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.).
Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
Providing troubleshooting and support for the basic functions of the trading platform.
Welcome calls/call back requests.
Informing and assisting all clients in relation to the use of all current and future products.
Post information regarding Company’s products and services to relevant forums.
In addition to the these duties the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business.
Maintaining contact with existing clients to ensure high levels of client satisfaction.
Providing general information regarding company's platforms and services offered.
Assisting customers who wish to open or manage an company's trading account.
Informing all existing and potential clients of any new products and promotions that the Company is offering.
Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity.
Maintaining professional internal and external relationships that meet Company’s core values.
Providing quality and efficient live support to existing and potential clients.
Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.).
Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
Providing troubleshooting and support for the basic functions of the trading platform.
Welcome calls/call back requests.
Informing and assisting all clients in relation to the use of all current and future products.
Post information regarding Company’s products and services to relevant forums.
In addition to the these duties the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business.
Required Qualifications
Job Requirements
University / College graduate in business, marketing, or computer related field or equivalent
Relevant Experience in the Forex Industry would be considered as an advantage
Dynamic and self-motivated with strong sales skills
Good organizational and time management skills
Excellent knowledge of English and Arabic language
University / College graduate in business, marketing, or computer related field or equivalent
Relevant Experience in the Forex Industry would be considered as an advantage
Dynamic and self-motivated with strong sales skills
Good organizational and time management skills
Excellent knowledge of English and Arabic language
Other Requirements
How to apply
An excellent remuneration package will be offered to the successful candidate according to their qualifications and experience. If you are interested please send your CV to the email recruitment@progresshq.com, writing on the subject "Arabic Speaking Client Relationship Officer".
Note: Only successful candidates will be contacted.
An excellent remuneration package will be offered to the successful candidate according to their qualifications and experience. If you are interested please send your CV to the email recruitment@progresshq.com, writing on the subject "Arabic Speaking Client Relationship Officer".
Note: Only successful candidates will be contacted.
