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Position Details
Reference No.
23767
Title
Customer Care Officer (Dutch Speaker)
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
13/01/2015
Contact Details
Company
Trading Point of Financial Instruments Limited
Contact Person
HR Department
Address
12, Richard and Verengarias Str,
Araouzos Castle Court
3042, Limassol
Cyprus
Limassol
Araouzos Castle Court
3042, Limassol
Cyprus
Limassol
Phones
25029920
Job Description
Reference Number: CCO620141
Trading Point of Financial Instruments Ltd, a well-established CySec regulated investment firm, is seeking to recruit high calibre, self-motivated professionals to join its Customer Care team!
The key responsibilities of the role include:
• Dealing with clients’ inquiries via live chat, email and telephone
• Assisting clients with queries and questions
• Resolve product and service related issues promptly and professionally
• Promoting available products and services to clients
• Interacting with other departments
• Contribution to team effort by achieving targeted results
Remuneration: An attractive remuneration package will be offered to the successful candidates.
Please forward us your CV to careers@trading-point.com quoting the above job reference number
All applications will be treated with strict confidentiality!
Trading Point of Financial Instruments Ltd, a well-established CySec regulated investment firm, is seeking to recruit high calibre, self-motivated professionals to join its Customer Care team!
The key responsibilities of the role include:
• Dealing with clients’ inquiries via live chat, email and telephone
• Assisting clients with queries and questions
• Resolve product and service related issues promptly and professionally
• Promoting available products and services to clients
• Interacting with other departments
• Contribution to team effort by achieving targeted results
Remuneration: An attractive remuneration package will be offered to the successful candidates.
Please forward us your CV to careers@trading-point.com quoting the above job reference number
All applications will be treated with strict confidentiality!
Required Qualifications
Main requirements:
• Degree in a business-related field
• Minimum 2 year experience in a similar job role
• Fluency in English and in Dutch
• Excellent communication and interpersonal skills
• Outstanding customer communication skills
• Strong organizational and analytical skill
• Excellent computer literacy
• Degree in a business-related field
• Minimum 2 year experience in a similar job role
• Fluency in English and in Dutch
• Excellent communication and interpersonal skills
• Outstanding customer communication skills
• Strong organizational and analytical skill
• Excellent computer literacy