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Limassol
Our client is a Cyprus Investment Company (CIF) and a part of a global group offering access investments and professional technology solutions to clients and they are looking to hire a Call Monitoring Agent to join their team based in Limassol.
Responsibilities:
Monitoring recorded calls on a daily basis
Quality Assurance Performance
Quantity/Deadlines
Provides feedback data to management
They will be required to have critical & logical thinking, analysis & research skills
Optional - Fast typing skills
Requirements:
Knowledge of computer operations - Good Excel/World
Be a good listener
Ability to work under pressure
Effectively prioritize urgent cases/multi-task in fast paced team environment
Efficient Typing Skills/Reports
Creative ability & writing proficiency in English and German or any other language will be considered an advantage
Strong critical thinking skills
Experience with Forex Industry for at least one year
Benefits
Excellent remuneration package based on experience, skills & performance
23 days' annual leave
Be part of a dynamic and creative team with positive and friendly atmosphere
Sponsorship on work related trainings & professional examination
Comfortable office in the city center
Medical Cover from start
Working hours:
Monday - Friday 9am-6pm
TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference: Call Monitoring Agent - VAC-A20194N. We look forward to hearing from you!
